Tune in: RCM expert shares secret of solving billing staff woes
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It’s no secret that staffing challenges continue to change the landscape of how HMEs conduct business and that the difficulty in finding talent eventually reduces cash flow. But what does surprise some in the industry is that there’s a way to solve for these issues around attrition, recruiting and training of billing staff through co-sourcing — and Brightree’s Vice President of Revenue Cycle Management (RCM) Sunil Krishnan shares how in a recent episode of HME Business Podcast.
In the podcast, he details how co-sourcing provides the expertise, stability, continuity and scalability providers need for always-on billing and collections. He also explains how this approach allows HMEs to track, monitor and measure their performance, and which key performance metrics (KPIs) are best to maximize your operational efficiencies.
Want to hear more from our RCM experts?
Join the podcast https://hme-business.com/articles/2023/02/16/podcast085.aspx
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